Critical Infrastructures
In critical infrastructure, the stakes are national security, community safety, and the lives of millions that depend on it every second. A single missed signal can escalate from an equipment fault to a public disaster.
Synch delivers a unified communication and operational platform that combines Push-to-Talk (PTT), Push-to-Video (PTV), incident management, safety solutions, and system integrations.
Protect your infrastructure, coordinate field teams, and ensure a rapid, decisive response in any situation.
Total Situational Awareness for Essential Services
From power plants and substations to water treatment facilities and data centers, critical infrastructures span complex sites with diverse operational demands.
Synch merges voice, video, messaging, and real-time location tracking into a single operational platform. Supervisors and control centers gain total visibility, enabling rapid decision-making and proactive management of resources and risks.
Push-to-Talk, Push-to-Video, and Secure Messaging
Synch’s advanced PTT and PTV capabilities enable field technicians, engineers, security staff, and command centers to communicate instantly.
Live video streaming allows personnel to share visual details of equipment faults, infrastructure damage, or security threats, enabling faster diagnoses and informed decisions.
Secure organizational messaging ensures silent communication when voice channels are impractical, a vital capability during sensitive operations or in high-noise industrial environments.
Why Synch is the Trusted Choice for Critical Infrastructure
Synch is purpose-built for the mission-critical demands of critical infrastructure, delivering reliable performance even under extreme network congestion, cyber threats, and disaster scenarios.
It transforms real-time voice, video, and data into actionable insights that help prevent crises before they unfold, ensuring organizations remain proactive rather than reactive.
Synch bridges SCADA systems, legacy LMR networks, and modern broadband, allowing seamless modernization without costly downtime or system overhauls.
With rigorous compliance capabilities, Synch supports essential regulatory standards, including NERC CIP, NIS2, and OSHA, providing confidence that operations remain secure, auditable, and resilient.
Synch doesn’t just keep teams connected, it keeps essential services running and communities safe.
Incident Management for Rapid Resolution and Compliance
Critical infrastructures operate under strict regulations and service-level agreements.
Synch’s incident management tools empower teams to report, dynamically assign users based on proximity, and track incidents in real time, from equipment failures and cyber threats to safety hazards.
Supervisors can monitor incident progress and log the resolution steps.
Integration with SCADA, ARC, asset management, and external systems ensures smooth workflows and compliance with regulatory standards.
Complete Logging and Regulatory Documentation
Every communication and decision in critical infrastructure environments carries legal, safety, and regulatory implications.
Synch logs all voice, video, and messaging linked to incidents and operations, creating a detailed, tamper-proof record.
These logs support audits, incident investigations, training, and compliance with standards such as NERC CIP, NIS2, OSHA, or other industry-specific regulations, protecting operational integrity and organizational reputation.
Safe Worker Solutions for High-Risk Environments
Technicians and operators in critical infrastructures often face hazardous conditions, including high voltages, chemical exposures, confined spaces, and remote locations.
Synch’s safety features protect personnel with lone worker monitoring, SOS alarms, fall detection, no-movement alerts, and scheduled check-ins.
Supervisors receive real-time notifications, enabling rapid intervention and ensuring worker safety even in the most challenging environments.
Location Intelligence and Geofencing for Asset Security
Securing vast sites and remote infrastructure requires precise tracking and access control.
Synch provides real-time location tracking for personnel and assets, enabling supervisors to monitor movements and maintain operational security.
Geofencing tools define perimeters around critical zones, triggering alerts if individuals enter restricted areas.
For complex facilities such as data centers, energy plants, or water treatment facilities, Synch’s indoor localization with Bluetooth beacons and support for indoor maps and Points of Interest (POI) ensures visibility even where GPS is unreliable.
API Integration for Resilient Infrastructure Operations
Critical infrastructures rely on a network of specialized systems, ranging from SCADA and asset management platforms to cybersecurity tools and emergency response systems. Synch’s API suite integrates directly with these essential technologies, enabling real-time sharing of incident alerts, equipment status, operational data, and unified workflows.
For energy providers, utilities, and public works teams, Synch’s APIs help unify field communications with central control systems, support regulatory reporting, and strengthen resilience by ensuring that vital information moves instantly across the infrastructure that keeps communities running safely and reliably.
The platform bridges modern broadband communication with legacy LMR systems, ensuring operational continuity and smooth modernization of communication infrastructure.
Cloud or On-Premise Deployment for Maximum Security
Critical infrastructures often operate under strict security and data sovereignty requirements.
Synch offers flexible deployment as a secure cloud service for rapid scalability or as a dedicated on-premise solution for complete local control. Synch is HIPAA and GDPR compliant, ensuring adherence to the highest standards of data privacy and security.
Whether protecting national grids, water supplies, data facilities, or public works projects, Synch ensures mission-critical capabilities without compromise.
Synch stands ready to empower critical infrastructure organizations with the tools to communicate instantly, manage incidents effectively, and protect both people and essential services. Maintain operational resilience, safety, and compliance, no matter the challenge.