First Responders -
EMS, Fire, Police
For EMS, fire, and police teams, clarity, speed, and complete control aren’t optional; they’re mission-critical. Synch delivers a unified platform purpose-built for first responders, combining Push-to-Talk (PTT), Push-to-Video (PTV), incident management, advanced safety features, and seamless integration with both legacy and modern systems.
Keep your teams connected, your command center informed, and every mission under control.
Total Command and Control in Critical Moments
Every emergency demands rapid decisions and precise coordination. Synch fuses voice, video, text, and live location tracking into a single operational platform, giving dispatchers, ARC operators, and incident commanders unmatched situational awareness.
Manage multiple incidents simultaneously, dynamically assign users based on proximity, and respond to evolving threats without hesitation.
Push-to-Talk, Push-to-Video, and Secure Messaging
Synch transforms communication with full-duplex point-to-point and half-duplex group PTT and PTV, ensuring instant voice or video contact across diverse teams and networks.
Field units can share live video feeds during fire suppression, EMS patient care, or law enforcement operations, enabling real-time decision-making at the command center.
When silence is essential, Synch’s secure messaging and multimedia chat allow discreet coordination, keeping teams synchronized without unnecessary radio traffic.
Incident Management Optimized for Mission-Critical Operations
Synch’s incident management system empowers public safety teams to create, assign, and track incidents rapidly.
Dispatchers can dynamically deploy the nearest available units, monitor incident progress with real-time status updates, and maintain clear records for post-incident analysis and review.
Integration with CAD, ARC, and external applications via APIs enables automated workflows, ensuring faster and more efficient responses, as well as seamless data sharing across agencies.
Why Synch Stands Apart
Synch is designed from the ground up for the intense realities of public safety operations, delivering proper integration of voice, video, messaging, and live location into a single operational platform without relying on patchwork apps.
Its dynamic incident management adapts on the fly, enabling faster and smarter allocation of resources during critical situations. Synch has proven reliability in high-stakes, high-congestion environments where seamless communication is non-negotiable.
With flexible deployment options ranging from agile cloud services to robust on-premise installations, Synch meets the rigorous security requirements of EMS, fire, and law enforcement agencies.
Synch doesn’t just connect teams, it keeps every mission under precise control, ensuring that when lives are on the line, nothing is left to chance.
Detailed Logging and Post-Incident Debriefing
Mission-critical operations demand accountability and continuous improvement. Synch automatically logs all communications, video streams, and location data tied to each incident.
Commanders and investigators can review these records for training, compliance, and legal evidence, transforming operational data into actionable insights.
Safe Worker Solutions Protecting Every Responder
First responders operate in unpredictable, high-risk environments. Synch protects personnel with lone worker safeguards, SOS alarms, automatic fall detection, no-movement alerts, and scheduled check-ins.
Live status updates ensure dispatchers and control centers know who is safe, who is at risk, and who needs immediate assistance. These tools help agencies reduce exposure to hazards and respond instantly to developing dangers.
Advanced Geofencing and Indoor Localization for Precision Tracking
Beyond GPS, Synch offers advanced geofencing capabilities to define perimeters around incident sites, restricted zones, or hazard areas. Instant alerts notify the command center when responders enter or exit critical zones, enhancing situational awareness and improving responder safety.
For complex environments like high-rises, tunnels, or underground facilities where GPS signals fail, Synch leverages Bluetooth beacons for precise indoor localization, combined with indoor maps and Points of Interest (POIs), ensuring personnel remain visible and protected.
Seamless Integration with Legacy and Modern Systems
Transitioning from traditional Land Mobile Radio (LMR) systems shouldn’t compromise critical operations. Synch offers robust interoperability, bridging LMR networks with modern broadband services to maintain communication continuity during system upgrades.
Whether deployed as a secure cloud service or installed on-premise for maximum local control, Synch integrates effortlessly with CAD, ARC, and external IT systems, empowering agencies to modernize without operational disruption.
Cloud or On-Premise Deployment - Mission-Critical, Your Way
Every agency has unique operational and security requirements. Synch’s flexible architecture supports both cloud-based and on-premise deployments, allowing public safety organizations to choose the model that aligns with their data sovereignty, security policies, and scalability needs.
Whether you require rapid deployment from the cloud or a dedicated private network, Synch delivers mission-critical capabilities without compromise. Synch is HIPAA and GDPR compliant, ensuring adherence to the highest standards of data privacy and security.
Synch stands ready to empower EMS, fire, and police services with technology designed for the realities of the frontline. Transform communication, enhance safety, and ensure every second counts when it matters most.