Municipalities with Mobile Workforce
Unexpected disruptions like infrastructure failures, widespread outages, and critical structural issues can arise suddenly. For municipal workers, emergencies don’t wait, and the community expects answers fast.
Synch delivers a unified platform combining Push-to-Talk (PTT), Push-to-Video (PTV), incident management, real-time location tracking, and safety tools.
Empower your municipal teams to operate efficiently, respond quickly, and serve your community with confidence.
Complete Oversight for Citywide Operations
Municipal workforces operate across vast areas, handling multiple simultaneous tasks and responding to unpredictable events.
Synch consolidates voice, video, messaging, and live location data into a single operational dashboard. Supervisors gain complete visibility over field personnel, enabling proactive management of resources, quicker response times, and smoother coordination between departments.
Push-to-Talk, Push-to-Video, and Secure Messaging
Synch’s advanced PTT and PTV capabilities provide municipal teams with instant, reliable communication across all field activities.
Crews can share live video from job sites to document issues like infrastructure damage, road obstructions, or public safety hazards, enabling supervisors to assess situations remotely and issue timely directives.
Secure organizational messaging enables discreet communication for updates, task instructions, or sensitive information, without generating unnecessary radio traffic.
Why Synch Is Built for Modern Municipal Operations
Synch is purpose-built for municipal teams who work across vast urban landscapes, respond to unpredictable events, and coordinate essential services.
It unifies voice, video, messaging, and real-time location into one operational platform, transforming field data into actionable insights.
With seamless integration into municipal systems, precise indoor and outdoor tracking, and flexible deployment options, Synch delivers the clarity and control cities need to keep operations running smoothly and communities safe.
Incident Management for Effective Response
Municipal operations face daily challenges, including infrastructure failures, weather-related emergencies, traffic incidents, and citizen complaints.
Synch’s incident management tools enable field staff to report issues instantly. Supervisors can dynamically assign users based on proximity, track resolution in real time, and log incidents for compliance, reporting, and service improvement.
Integration with city management systems, ARC, and other platforms ensures incidents are seamlessly incorporated into operational workflows.
Complete Logging and Accountability for Public Service
Municipalities are accountable to their communities and regulatory agencies.
Synch records all voice, video, and messaging linked to operations and incidents, creating a tamper-proof audit trail.
These logs support investigations, training, service verification, and transparency initiatives, ensuring municipalities can demonstrate high standards of accountability and responsiveness.
Safe Worker Solutions for Field Personnel
Municipal workers frequently operate in hazardous conditions, near traffic, in confined spaces, with heavy equipment, or in remote areas.
Synch’s safety features protect staff with lone worker monitoring, SOS alarms, fall detection, no-movement alerts, and scheduled check-ins.
Supervisors receive real-time alerts if a worker is in distress, ensuring rapid intervention and improved duty-of-care compliance.
Location Intelligence and Geofencing for Urban Operations
City operations demand precise oversight of workers and assets across neighborhoods, districts, and critical infrastructure zones.
Synch delivers real-time GPS tracking, allowing supervisors to monitor field teams, optimize routing, and allocate resources where they’re needed most.
Geofencing tools define service areas or restricted zones, triggering automatic alerts if personnel cross boundaries, enhancing efficiency, security, and compliance with city protocols.
Indoor localization using Bluetooth beacons, indoor maps, and Points of Interest (POIs) ensures accurate tracking even within municipal facilities or large public venues where GPS coverage may be limited.
API Integration for Connected Municipal Services
Municipalities rely on a diverse range of systems, including work order management, asset tracking, emergency response, and GIS platforms. Synch’s API suite integrates smoothly with these essential tools, allowing automatic updates on field activities, incident reports, and resource status.
For city managers and supervisors, Synch’s APIs help unify communications across departments, reduce administrative overhead, and create real-time visibility into services, ensuring municipal teams can respond swiftly and keep communities running efficiently.
Cloud or On-Premise Deployment for Public Sector Requirements
Municipalities have diverse requirements for security, data privacy, and operational control.
Synch offers flexible deployment as a secure cloud service for rapid rollout or as an on-premise solution for full local governance and data sovereignty. Synch is HIPAA and GDPR compliant, ensuring adherence to the highest standards of data privacy and security.
Whether serving small towns or major metropolitan areas, Synch delivers mission-critical tools that help municipal teams operate efficiently and transparently.
Synch stands ready to empower municipalities with technology designed for seamless communication, effective incident management, and reliable public service delivery. Equip your mobile workforce to serve your community with speed, safety, and accountability.