Transportation and Courier Services
A delivery truck breaks down during rush hour. A driver takes a wrong turn, costing hours and customer trust. One missed message can cascade into lost revenue, frustrated clients, and damaged reputations. In transportation and courier services, speed isn’t just a goal; it’s crucial for success.
Synch empowers fleets, drivers, dispatchers, and logistics managers with instant Push-to-Talk (PTT) and Push-to-Video (PTV) communication, incident management, real-time location tracking, and advanced safety tools, all unified in one platform.
Keep your vehicles moving, your teams connected, and your deliveries on time.
Total Operational Visibility for Fleet Coordination
From urban deliveries to long-haul routes, transportation and courier networks span diverse geographies and conditions.
Synch consolidates voice, video, messaging, and live location data into a single operational dashboard, giving dispatchers complete visibility into fleet status, driver locations, and evolving conditions on the ground.
This clarity enables proactive decision-making and rapid adaptation to traffic, weather, or operational disruptions.
Push-to-Talk, Push-to-Video, and Secure Messaging
Synch’s advanced PTT and PTV capabilities allow instant, reliable communication between drivers, dispatchers, and logistics teams.
Drivers can share live video from the road to document delivery issues, damaged goods, or traffic incidents, enabling immediate resolutions.
Secure organizational messaging enables silent updates for route changes, delivery instructions, or customer communication, reducing radio traffic and ensuring precise information flow.
Why Synch Drives Beyond Standard Fleet Solutions
Synch is engineered for the fast pace of transportation and courier operations, where every minute counts. It unifies voice, video, messaging, and real-time GPS into a single operational dashboard, ensuring teams always have one clear source of data.
Beyond simply tracking vehicles, Synch delivers live video, incident details, and proactive alerts that help dispatchers resolve issues before they become costly delays.
Its incident management tools automate reporting and integrate seamlessly with fleet management systems, providing immediate action and accountability.
With the ability to bridge legacy LMR systems and modern broadband networks, Synch supports fleet modernization without disrupting daily operations, ensuring that every driver, dispatcher, and delivery remains on schedule and under control.
Incident Management for Rapid Problem Resolution
Incidents such as vehicle breakdowns, accidents, route blockages, or delivery issues can derail schedules and customer commitments.
Synch’s incident management tools enable drivers or field staff to report issues instantly. Dispatchers can dynamically assign users based on proximity, track incident resolution in real time, and maintain detailed records for accountability and service quality.
Integration with fleet management systems, ARC, and external platforms ensures seamless data flow and efficient incident handling.
Complete Logging and Service Assurance
Transportation and courier operations depend on meticulous records for customer service, legal protection, and operational optimization.
Synch records all voice, video, and messaging tied to routes and incidents, creating an auditable trail for investigating disputes, verifying service times, and analyzing performance.
These logs enhance trust with clients and support continuous process improvements.
Safe Worker Solutions for Drivers and Field Staff
Drivers and field personnel work long hours, often alone, and face risks from traffic hazards, fatigue, and potential assaults.
Synch’s safety features protect workers with lone worker monitoring, SOS alarms, fall detection, no-movement alerts, and scheduled check-ins.
Dispatchers receive real-time alerts if a driver is in distress, ensuring rapid intervention and improving duty-of-care standards.
Location Intelligence and Geofencing for Route Management
Efficient route planning and compliance are critical for transportation and courier operations.
Synch provides live GPS tracking of vehicles and staff, allowing dispatchers to monitor routes, optimize deliveries, and ensure drivers remain within assigned zones.
Geofencing tools trigger alerts if vehicles enter restricted areas or deviate from planned paths, reducing security risks and maintaining operational discipline.
Indoor localization with Bluetooth beacons and support for indoor maps and Points of Interest (POI) ensures precise tracking even in facilities where GPS coverage may be limited, such as courier hubs or distribution centers.
API Integration for Efficient Fleet and Delivery Management
Transportation and courier operations rely on multiple interconnected systems, including fleet management and route optimization software, as well as customer service and tracking platforms. Synch’s API suite integrates seamlessly with these tools, enabling automatic updates on vehicle locations, delivery statuses, and incident reports.
For logistics managers and dispatchers, Synch’s APIs help streamline workflows, reduce manual coordination, and ensure real-time visibility across fleets and delivery networks, keeping operations efficient and customer commitments on track.
Cloud or On-Premise Flexibility for Fleet Operations
Every transportation operation has unique security, compliance, and scalability needs.
Synch offers flexible deployment as a secure cloud service for rapid rollout or as an on-premise solution for organizations requiring local control and data sovereignty. Synch is HIPAA and GDPR compliant, ensuring adherence to the highest standards of data privacy and security.
Whether managing urban couriers or nationwide trucking fleets, Synch delivers mission-critical tools to keep operations running smoothly and safely.
Synch stands ready to empower transportation and courier services with technology designed for speed, reliability, and safety. Keep your fleet moving, protect your staff, and ensure every delivery arrives on time and on target.